Track Order


Tracking Status Explanation Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. NOTE: if you see that your tracking information has been in pending for over 10 days, please contact us at carthagecorp@gmail.com or Via the Messenger App. We will give you an appropriate answer. In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way. Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up. Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction. Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up.